ChatBotXL Privacy Policy
WE CARE ABOUT YOUR PRIVACY
1. Parties
1.1. This Privacy Policy describes how ChatBotXL, a service managed by eBiznes.pl, located at Wały Dwernickiego 11, unit 1, Częstochowa, collects, uses, stores, shares, and protects your information in connection with services offered by ChatBotXL, including, but not limited to, services available under the domain www.chatbotxl.com (“Site”); tools or applications, including but not limited to mobile and other applications related to the Site (“Applications”); and images, text, playlists, metadata, and other materials available through the Service (“Content”) (collectively referred to as the “Service”).
1.2. This Privacy Policy applies when you (“You”, “User”, or “Responder”) access, visit, or use any part of the Service. For the purposes of this Privacy Policy, “User” means the person creating chatbots, and “Responder” means the person responding to the chatbots.
1.3. This Privacy Policy forms part of and is governed by the terms outlined in the ChatBotXL Terms of Use.
2. Consent to Privacy Policy Terms
2.1. Use of any ChatBotXL Service is entirely voluntary. You are not required to provide us with any personal data unless you choose to use features of the Service that require such data. If you do not agree with the terms of this policy or the ChatBotXL Terms of Use, please do not provide us with your personal data, immediately leave the Applications, and discontinue use of the Service.
2.2. By creating a ChatBotXL Account (as defined in the Terms of Use) or by accessing, visiting, or using the Service, you consent to the collection, use, disclosure, and storage of your data, as described in this Privacy Policy and the ChatBotXL Terms of Use.
3. Changes to the Privacy Policy
3.1. We may change this Privacy Policy from time to time. You may be required to accept the revised Privacy Policy upon logging into your ChatBotXL Account to continue using the Service. We may also post any significant changes to the Privacy Policy on the Site with a notification of changes before the effective date. We may also inform you of significant changes by sending an email or otherwise, giving you a reasonable period to review the changes. If you do not agree to the new Privacy Policy, you may stop using the Service within thirty (30) days and will not be bound by the new terms. Otherwise, the new terms will take effect after thirty (30) days.
4. Rights of Access, Rectification, Erasure, and Objection
4.1. You have the right to access, rectify, erase, and object to the processing of your personal data by directing such requests to ChatBotXL through the website or email: pomoc@chatbotxl.com.
5. Personal Data on Users and Responders
ChatBotXL is used by “Users” (You) and “Responders” (Your users). The data we receive from Users and Responders, and how we process it, comply with the principles outlined below.
5.1. ChatBotXL Users: We collect information about Users directly (e.g., registration data, chatbots, payment data) and indirectly (e.g., device data, geolocation, referral data) for the purpose of providing and improving our services.
5.2. ChatBotXL Responders: We collect responses and information provided in chatbots, as well as device data, geolocation, and other data required for analysis and improvement of our services.
6. Purposes of Data Use and Disclosure
6.1. We use data to fulfill services available within your “ChatBotXL Account” in accordance with the Terms of Use.
6.2. Information may be used for analytics and service enhancement.
6.3. Relinns Technologies as Hosting Partner: ChatBotXL collaborates with Relinns, which provides server hosting in Ohio, USA. Relinns does not have access to user data. Relinns complies with security and technical data protection requirements as required by applicable laws.
6.4. We also comply with local data protection laws, including the Privacy Shield Principles, where applicable, for the protection of personal user data.
7. Cookies
7.1. ChatBotXL uses cookies to collect anonymous user activity data and enhance their experience. Users can manage cookie settings in their browsers.
8. Account Cancellation, Email Opt-Out, and Personal Data Modification
8.1. Users can cancel their ChatBotXL account at any time and opt-out of receiving emails by contacting us at: pomoc@chatbotxl.com. Account information is deleted from ChatBotXL systems in accordance with regulations.
8.2. To update your personal data, contact us via email: pomoc@chatbotxl.com or by phone – contact number can be found in the Contact section on the website https://chatbotxl.com/.
9. Data Storage
9.1. Data is stored on servers in Ohio, USA, and is retained for the time necessary to carry out operations. ChatBotXL also retains data from closed accounts in accordance with legal requirements and to ensure regulatory compliance.
10. How to Contact Us
If you have any questions about this Privacy Policy, please contact us at: pomoc@chatbotxl.com or by phone – contact number available in the Contact section on the website https://chatbotxl.com/.
