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ToggleDiscover the best chatbot features to elevate your business communication
Harness the unlimited potential of AI chatbot services to automate business communication and deliver excellent support, double the number of leads, and exponentially increase revenue growth.
One chatbot platform to meet all your business needs
The AI chatbot by ChatBot XL is designed to empower you to automate your entire business communication,ensuring excellent customer service.
No-code chatbot builder
Accelerate chatbot creation with the no-code chatbot builder.
Intuitive Chatflow Visualizer
Discover and analyze conversation flow with the easy-to-use drag and drop conversation flow builder.
Full customization
Match the look and style of the chatbot to your brand with unlimited customization options.
Conversational AI capabilities
Offer your customers highly personalized and engaging conversations with an AI chatbot.
Personalized chat analytics
Monitor the performance of deployed chatbots with advanced reports and dashboard.
Multilingual capabilities
Communicate with customers from around the world in their native language.
The only chatbot maker that works across all platforms
Engage with your customers on the platform they prefer. Ensure your team never misses a chance to participate in conversations with the perfect multichannel AI-based chatbot creation tool.
Conversational landing page
Deploy a dedicated chatbot on any landing page to boost conversion and ensure customer engagement.
Facebook Messenger chatbot
Conduct conversations that leave a lasting impression on your customer’s mind by deploying an AI-based chatbot on Facebook Messenger.
WhatsApp chatbot
Install a chatbot on WhatsApp to address inquiries and instantly assist customers in the tone they wish to communicate.
Telegram chatbot
Ensure availability in the Telegram app to answer all customer questions around the clock.
Website chatbot
Install in seconds on your website an AI-based chatbot tailored to your brand and style guidelines to maximize lead acquisition.
Keep audiences engaged with smart conversational skills
Equip your customer service agents with functions that increase their efficiency and personalize interactions, ensuring every customer engagement results in business conversion!
Unified chat inbox
Receive all queries from customers and visitors from all platforms in one simple and user-friendly console.
Live chat
Enable live chat so your customers can request human interaction if needed.
Rich media options
Provide your users with unforgettable experiences using GIFs, emojis, and images.
Typing indicator
Review customer messages before they are sent so your agents are ready to respond.
Saved responses
Prepare and enable quick responses to frequently asked questions, saving time with pre-designed messages.
Manage customer data
Enrich your customer data by collecting details of all visitors and managing them on a single dashboard.
Human and bot handover
Instantly switch between a human consultant and a chatbot based on the conversation's needs.
Seamless team management
Create effective time slots so your teams can better direct chats and make decisions about support flows.
User insights
Gain richer and more personalized insight into user behaviors so you can conduct targeted campaigns and enhance user experiences.
Role assignment
Simplify team management by assigning specific roles to specific people.
Conversation history
Access all previous conversations with a given customer to ensure the conversation is personalized and relevant.
Assign chat notes and tags
Tag conversations to make tracking and sorting easier. Keep important details using notes.
Ratings
Find out how your conversation is progressing by asking customers for a rating.
Visitor status and chat routing
Check if the user is online or offline and assign conversations to available agents using simple chat routing.
Deploy a powerful AI-enabled chatbot to achieve the highest conversion rates
Outperform the competition with personalized customer service using an AI-based chatbot with advanced conversational skills.
ChatGPT 4o Integration
Easily integrate the latest ChatGPT model with your chatbot.
AI Training on Your Data
Train your AI chatbot on customer data using documents, Google Docs, presentations, FAQs, and other tools.
Add Custom LLM
Equip your chatbot with your chosen personalized LLM program to conduct more effective conversations.
24/7 Customer Support
Ensure constant availability of your chatbot to clients and engage in conversations according to their mood.
Chat with Contextual Data
Personalize conversation history for the client to feel more welcomed.
Create a chatbot with custom AI prompts
Use prompts to design your chatbot’s AI capabilities according to your brand’s needs.
Provide the Chatbot with desired personal information
Choose the personality and tone of your AI chatbot platform in line with your brand’s guidelines.
Maximize profits from marketing campaigns
Ensure you create and run campaigns that deliver the desired results using your AI chatbot platform designed to make marketing simple and fast.
Design marketing campaigns to engage with users through mass and drip mode messages.
Build a stronger customer base using marketing widgets like QR code, website bar, and more.
Import contacts from Facebook and WhatsApp to create target groups and ensure seamless interaction.
Easily segment audiences based on user preferences and behavior analysis to create targeted campaigns.
Increase customer satisfaction by providing instant replies to direct messages or comments on social media posts.
Send personalized product catalogs to your audience based on their preferences to increase conversions.
Increase sales using the AI chatbot builder
ChatBot XL is a versatile chatbot that helps collect leads and pass them through the sales funnel, increasing the efficiency of your sales team.
Personalized Product Offer
Display recommended products on your website that you want to share with your customers, considering their preferences.
High-Quality Lead Generation
Automatically acquire potential customers and convert them into actual transactions, considering client priorities.
Abandoned Cart Recovery
Ensure no customer misses the chance to buy their desired product with timely and personalized cart reminders.
Customer Persona Generation
Create detailed customer profiles and journeys utilizing high-quality information gathered across all platforms by the AI-based chatbot.
Customer Segmentation
Create unique customer segments that will cater to the needs of a specific audience group and provide them with a personalized customer experience.
Intuitive Conversations
Ensure every client is engaged by enhancing the conversation based on the user's mood.
Provide exceptional customer service that ensures customers keep coming back
Automate customer service to receive immediate and responsive service,elevating the customer service level.
24/7 Customer Help
Provide every customer on all platforms with immediate, effective, and automated assistance.
AI Chatbot Training
Teach the chatbot conversation history and FAQ responses for quick and accurate customer inquiries.
Timely Order Updates
Automate responses to common questions like order status or expected delivery date by training your chatbot.
Understand User Mood
Personalize conversation by adapting to the client's tone and mood and responding accordingly.
Instant Live Chat Support
For inquiries requiring human intervention, easily transfer the conversation to an agent to ensure customer satisfaction.
Interactive Conversations
Enhance user experiences by applying GIFs, images, landing page links, and videos through your AI-enabled chatbot.
Optimize your AI chatbot to meet all your needs with over 80 custom integrations and configurations
Enhance your AI chatbot platform with all the necessary features on demandwith infinite possibilities offered by Chatbot XL.
Marketing Tools
Transfer customer data to chosen analytical or marketing tools for smooth analysis and database management.
Native CRM Integration
Ensure that all your customer data is collected and stored in one place by integrating your chosen CRM system with the chatbot.
Ticketing systems
We provide excellent support for both teams and customers by integrating our native ticketing systems.
Advanced AI chatbot designed to meet The needs of every industry
Improve customer satisfaction across all industries with the only chatbot platform configured to meet all industry requirements.
E-commerce
Create top-notch marketing campaigns, showcase personalized products, track orders, and provide accurate support.
Healthcare
Send appointment reminders, schedule visits, share offers, and track prescription fulfillment prescribed by doctors.
Customer Support
Provide support that exceeds customer expectations using automation tools that enable quick query resolution.
Tours and Travel
Allow your customers to book trips and travel seamlessly with easier access to tickets and downloadable guides.
Education
Create a better educational ecosystem by automating admissions, counseling, and scheduling appointments.
Insurance
Provide answers to policy questions, process insurance claims quickly, and ensure immediate claim handling with an AI-powered chatbot.
Human Resources
Simplify and expedite the recruitment process by helping the HR department efficiently find the ideal candidate.
Deploy a powerful chatbot with artificial intelligence capabilities to achieve the highest conversion rate
Outperform the competition with personalized customer service using an AI-powered chatbot with advanced conversational skills.
Install the chatbot plugin on your website by entering just one line of code.
Use the WordPress plugin to speed up and simplify integration.
Leverage the Shopify app integration to ensure your customers have easy and seamless shopping experiences.
Create a WhatsApp Business profile and deploy an AI-powered chatbot on it in seconds.
Frequently Asked Questions
What are the key features to look for in choosing a chatbot?
The AI chatbot encompasses features such as a no-code builder, multi-channel support, rich media options, in-depth analytics, and multilingual capabilities. These advanced chatbot features enhance engagement
Can chatbots operate on multiple platforms?
Yes, chatbots offer multi-channel presence on platforms like Facebook Messenger, WhatsApp, Telegram, and websites. This allows businesses to engage with customers on their preferred platforms through a unified chatbot solution.
How can a customer service chatbot benefit my business?
Chatbot features enable 24/7 technical support, live chat management, FAQ handling, and streamline conversations with features like saving responses and chat history.
What marketing features can a chatbot offer my business?
Chatbots support drip campaigns, broadcast messages, and personalized communication on Facebook, WhatsApp, and Telegram. Through customer segmentation, they facilitate targeted marketing, making it more efficient.
Is it worth implementing a chatbot in e-commerce to boost sales?
Yes, chatbots can handle product recommendations, abandoned cart recovery, and lead generation. These chatbot features enhance eCommerce customer experiences and boost conversion rates.
What our clients say
Delivering value, earning trust. Hear good things about ChatBot XL on these platforms
Crozdesk
- Phil Johnson
“The ChatBot XL team brought expertise not just in using Generative AI but also in how these technologies can be tailored to our needs in the asset and wealth management industry. It was amazing how well they could translate technical ideas
G2
- Gustav Louv
“Their capability to carry out tasks on schedule. If you want to start an AI Chatbot business, this is the place to be. - They have a great working environment and understand the importance of being efficient.”
Capterra
-Twana D.
“We use ChatBot XL for our Facebook bots, automatically responding to Facebook messages. We currently handle millions of messages monthly, and it's a really fantastic product.”
Trustpilot
- BD Michae
“Its WhatsApp automation with API is really practical for sales and marketing purposes. If it includes campaign performance analysis, it will be great.”
Good Firms
- Yashi Amola
“Their timely communication is the reason for excellent project management. Our descriptions are precisely translated into requirements by ChatBot XL, and they possess the necessary skill set to perform functions promptly.”