Trusted by over 40,000 global brands
No more waiting. No queues. Just instant inquiry responses.
Build better customer relationships with 24/7 support integrated with helpdesk solutions. Assist your customers at every stage of contact with ChatGPT-based customer service.
Let AI answer your FAQs
Provide answers to repetitive questions by training your generative AI chatbot based on your knowledge base.
Live chat for complex issues
Let our AI chatbot effortlessly handle customer inquiries. And if things get complicated, just jump on a live chat and talk directly with your customers.
Redirect chats to a live chat agent
Don’t leave any user dissatisfied. Direct critical chats to live chat so an agent can better assist customers. Opt for human handover when your AI needs a break.
Introduce your support team
Enable your support team to collaborate with chatbots. Assign roles, manage access, and collaborate efficiently to provide exceptional customer service.
Integrate with a ticketing system
Connect ChatBot XL chatbots to your existing ticketing system to streamline customer service and effectively track and manage customer inquiries.
Upload file
Share files with your customers and save them time. Send videos, images, PDFs, documents, or any resources when words alone aren’t enough to assist.
Provide 24/7 customer service
No brakes on the support train. Maintain customer service through live chat from mobile devices, anywhere and anytime.
Unified customer profile
Automatically collect and manage customer info such as visit history, location, device, email address, social media accounts, phone number, etc., allowing agents to view a full user profile.
Save time with quick responses
Too many dull, bland questions? Use our quick responses to help with them! Provide instant answers with a single click.
Set backup response
Handle unexpected scenarios wisely. Set up automatic messages for unknown or offensive inputs. You can also launch a new chatflow.
Enhance your customer support team with generative AI service
Support your customers with AI-powered generative chatbots trained on your resources to answer complex inquiries, recognize intentions and respond with empathy, and automatically create tickets to find time-saving solutions.
Handle multi-step conversations
The customer service AI bot can learn from chat history and treat customers accordingly. Customers don’t have to repeat themselves.
Gain feedback and understand sentiment
Your customer service chatbot can collect customer feedback on chat and analyze it to identify areas for improvement.
Response suggestions
The chatbot can assist agents during live chat conversations by suggesting responses to customer questions in real-time, speeding up the problem-solving process.
Accept images and documents
AI-based generative chatbots can analyze and process images or documents shared by users, extracting vital information or aiding in document-related inquiries.
No-code integration with ChatGPT
Connect your customer service chatbot with ChatGPT for instant and accurate responses. Elevate your support game with every interaction.
Establish a helpful tone
Give a caring voice to your customer service chatbot. Let it assist customers on your behalf and leave a good impression on their minds.
Train the virtual agent on your data
Easily prepare your chatbot using FAQs, URLs, documents, and chat history to equip it with comprehensive knowledge for providing precise answers.
Enhance your customer support team with generative AI service
Support your customers with AI-powered generative chatbots trained on your resources to answer complex inquiries, recognize intentions and respond with empathy, and automatically create tickets to find time-saving solutions.
Chatbot saves time
Let the AI-powered chatbot handle routine inquiries 24/7, saving your agents lots of time.
Automation and downtime
It’s time to relax and let the chatbot create tickets, direct chats, solve FAQs, and more. Manage support operations on autopilot.
Improve customer support team productivity
Implement chat routing that enhances customer engagement and team productivity.
Cost-effective
Reduce support costs, manual labor, and procurement costs while saving time – all at once.
Best-in-class customer experience
Immediate and reliable assistance that works wonders from day one. Try it and see on our customer service chatbot platform!
Increase revenue
Keep your audience engaged, resulting in increased customer satisfaction and sales growth.
Let customer service chatbots provide omnichannel service
With a single integrated interface, our customer service chatbot can assist your business in providingcustomer service, gathering feedback, and building customer trust across all channels.
Respond to questions from your website visitors
Never leave your website visitors unanswered. Assist them with their common questions and engage with them routinely using our AI customer service chatbot.
Connect with Facebook users
Help your customers by sending automated direct messages, responding to comments, sending bulk messages, and resolving FAQs using our customer service chatbot.
Solve issues on WhatsApp
Problem-solving couldn’t be more user-friendly. Assist your customers on WhatsApp and keep the hassle at bay with ChatBot XL.
Telegram with ChatBot XL
Assist your customers on Telegram and prevent misunderstandings. Keep it more client-friendly, right?
Assist users on Instagram
Provide timely assistance to your customers on Instagram. Answer FAQs, share resource links, or connect them to a live agent.
Support in Microsoft Teams
Our MS Teams integration allows easy ticket management, task assignment, and meeting organization in the Teams interface.
Connect your customer service chatbot with key integrations
Minimize your manual effort and organize every aspect of your support system. Get no-code integrations including ChatGPT, CRM, CMS, ticketing systems, and more.
WhatsApp automation: the magic wand for marketers
Create a complete marketing funnel for your business. Develop a comprehensive customer experience for your WhatsApp customers with WhatsApp automation.
Helpdesk integration
Manage technical support seamlessly with Freshdesk, Zoho Desk, and Zendesk. Streamline processes to resolve issues faster and keep customers happy.
CRM integration
Integrate with GoHighLevel, Hubspot, Zoho, Salesforce, and other CRM systems for comprehensive customer data management.
Support system integration
Got a custom customer support solution? Don't worry! Our chatbot can easily integrate with your existing applications.
Appointment booking
Simplify scheduling processes with smooth integration with platforms like Simplybook, Google Calendar, and Calendly.
CMS platforms
Enhance customer experience on WordPress, Squarespace, and Wix. Save their time with instant responses and navigation support.
E-commerce integrations
Streamline operations on Shopify, WooCommerce, and other platforms by providing real-time customer support, handling returns/refunds, product catalogs, order tracking, and more.
Pabbly and Zapier
Connect your customer support bot to over 1000 apps and automate workflows to boost productivity and efficiency.
Our customer service chatbot speaks your Customer's language
Localization is a breeze with ChatBot XL. Our AI-powered generative chatbot understands your customers’ language and automatically translates text, ensuring world-class customer service in the client’s chosen language.
Gain insights into data for precisely targeted customer service chatbots
Customize a data-driven approach and make decisions better than a GPS that tells you to turn left into a lake.
Recurring questions
Record recurring and complex questions and prepare answers for them. Provide responses to your NLP-based chatbots and leave no detail behind for optimal care.
Bot-Wise Analytics
Analyze the performance of each chatbot platform to determine which is more effective in resolving customer issues and generating leads.
Provide your customers with personalized support using a customer service chatbot
Run your eCommerce services like a well-oiled machine with our support powered by ChatGPT chatbot managing lost sales, order updates, shipment tracking, and returns.
Show product catalogs
Send your product catalogs in chat and help customers save time by selecting products in chat.
Recover abandoned carts
Engage customers who have abandoned shopping carts by offering assistance and incentives aimed at completing the purchase.
Order confirmation and fulfillment
Instantly confirm customer orders, inform them about order status, and ensure smooth fulfillment.
Request return/exchange
Automate return and exchange handling with chatbots and avoid customer disputes.
Order tracking
Enable customers to easily track orders by providing real-time updates and a transparent delivery process.
Make healthcare more accessible with a healthcare chatbot
Cure your healthcare system of long queues, extensive forms, and tight appointment schedules.Make everything easier with the ChatBot XL medical support chatbot.
24/7 medical support
Instant access to medical information and 24/7 technical support enabling quick responses to health questions and concerns.
Symptom checker and medical advice
Artificial intelligence analyzes symptoms to provide accurate advice, allowing users to quickly make informed health decisions.
Appointment scheduling
Enables users to effortlessly schedule appointments, reducing waiting times and increasing the efficiency of accessing and managing healthcare.
Medication reminders
Automatic reminders for medical adherence and treatment planning help users stay on the recommended dosage schedule.
Access to medical records
Convenient and secure access to medical records, test results, and visit history, allowing management of medical information.
Telemedicine integration
Enable users to access virtual consultations and remote healthcare services, ensuring access to healthcare and remote support.
Add a customer service chatbot for your educational institution
Cure your healthcare system of long queues, extensive forms, and tight appointment schedules.Make everything easier with the ChatBotXL medical support chatbot.
Answer student questions
Let your ChatGPT chatbot answer students’ questions about courses, availability, fee structures, and any other general inquiries.
Efficient admissions process
Students can save time and fill out the application form via chat, entering their details, uploading files, and paying for the relevant course.
Quick live chat consultations
Allow students to contact a live agent and get solutions to their questions. Reassure parents and students with a human touch.
Class schedule
Help your students easily book classes using the chat interface and receive regular reminders about classes.
Personalized educational experience
Enhance students’ learning process with a chatbot that offers tutorials, PDF guides, infographics, notes, and more tailored to individual needs.
Attendance management
Automate attendance tracking and monitor student engagement with a support chatbot. Provide attendance reports to improve student participation.
We help you support your business in every industry
Tailor your customer service chatbot to any chosen business. Automate your support andreduce agent workload. Solve queries like magic!
Frequently Asked Questions
What is ChatGPT customer service?
ChatGPT customer service uses generative AI to enhance support. It enables 24/7 assistance, quick responses, and personalized interactions, ensuring efficient and modern customer service.
What are the best customer service chatbots?
Yes, the ChatBot XL application is completely free, allowing you to manage chatbots. Using ChatBot XL, you can create the best customer service chatbots powered by ChatGPT. Our AI-powered generative chatbots excel in responding to inquiries, generating tickets, and providing instant support. Enhance your customer service effortlessly and without any additional costs.
What AI is best for customer service?
ChatBot XL stands out as the best AI for customer service by integrating generative AI with a user-friendly interface. It provides efficient, automated support, increasing customer satisfaction and saving costs.
How to prepare ChatGPT for customer service?
You can create a customer service chatbot integrated with ChatGPT using ChatBot XL. Use custom datasets, FAQs, and conversational context to enhance the AI’s ability to respond empathetically and effectively.
How to use generative AI in customer service?
ChatBot XL is full of generative AI features that are perfect for a customer service chatbot. You can train your chatbot on website data, custom datasets, and FAQs to deliver personalized context-dependent responses, providing a seamless customer experience.
